Privacy policy

Last Updated: October 10, 2025

Welcome to KenzNuts (“we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website kenznuts.com (the “Site”) or use our services (collectively, the “Services”).

By using our Site or Services, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.

1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or technology. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after updates indicates your acceptance of those changes.

2. Information We Collect

We collect information in different ways depending on how you interact with KenzNuts:

a. Information You Provide Directly

When you use our Site, make a purchase, or contact us, you may provide personal information such as:

  • Name, email address, phone number, and billing/shipping address

  • Payment details (processed securely via our payment partners)

  • Account login details if you create an account

  • Information shared during customer service or product inquiries

You can choose not to provide certain information, but this may limit your ability to use some features or complete purchases.

b. Information Collected Automatically

When you browse our Site, we automatically collect certain technical data (“Usage Data”), which may include:

  • IP address, browser type, and device information

  • Pages visited, time spent on pages, and navigation behavior

  • Information collected through cookies, pixels, or similar tracking technologies

Cookies help us enhance your browsing experience, remember preferences, and analyze site traffic. You can manage cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.

c. Information from Third Parties

We may also receive information about you from:

  • Shopify, which powers our eCommerce store and handles checkout and payments

  • Payment gateways and shipping providers for completing transactions and deliveries

  • Marketing or analytics partners to improve our services and site performance

All third-party partners handle your data according to their own privacy policies.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing Orders: Handling transactions, payments, shipping, returns, and customer support

  • Account Management: Managing login credentials, order history, and account settings

  • Customer Communication: Sending order confirmations, responding to inquiries, and providing updates

  • Marketing & Promotions: Sending product recommendations, offers, and newsletters (you can unsubscribe anytime)

  • Security & Fraud Prevention: Protecting our Site and users from unauthorized activity or fraud

  • Analytics & Improvement: Improving website experience and product offerings based on user trends

We never sell your personal data.

4. Sharing Your Information

We may share your information only as necessary and consistent with this Privacy Policy:

  • Service Providers: Vendors who assist with store operations, payments, shipping, or customer support

  • Marketing & Advertising Partners: Delivering relevant promotional messages aligned with your preferences

  • Legal Compliance: When required by laws, regulations, or government authorities

  • Business Transfers: In case of a merger, acquisition, or reorganization, your information may be transferred

All third parties are required to maintain confidentiality and safeguard your data.

5. Cookies & Tracking Technologies

KenzNuts uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze user behavior for performance insights

  • Deliver personalized offers

To learn more about Shopify’s cookies, visit: Shopify Cookies.
You can modify or disable cookies in your browser, but it may affect your browsing experience.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet is completely secure.

We retain your information only as long as necessary to:

  • Fulfill orders and provide ongoing services

  • Comply with legal and tax obligations

  • Resolve disputes or enforce agreements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request details of the data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal data

  • Portability: Request a copy of your data in a portable format

  • Withdrawal of Consent: Opt-out of marketing communications or withdraw consent

To exercise any of these rights, contact us using the information below. Verification may be required.

8. Children’s Privacy

Our Site and Services are not intended for children under 16 years old. We do not knowingly collect personal data from minors. If you believe a child has shared personal information, please contact us to remove it.

9. International Users

Your information may be transferred and stored outside your country of residence, where data protection laws may differ. We ensure that international transfers comply with applicable privacy regulations (e.g., Standard Contractual Clauses).

10. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, contact us at:

KenzNuts
322 - Angel Business Center - 1,
Near Sudama Chowk, Mota Varachha,
Surat - 394101, India
Email: support@kenznuts.com
Website: www.kenznuts.com